Order Processing and Delivery Time:

• Delivery times vary based on the destination. However, we strive to ensure timely delivery of all orders.

• Subject to payment confirmation, items will be shipped within 3-5 working days from the order date.

• Orders are processed from Monday to Friday. Orders placed on Saturday or Sunday will be processed on the next working day.
   

Shipping Costs:

• Shipping costs, if applicable, are displayed on the checkout page.

• The total amount paid at checkout includes both the product and courier charges.
   

Order Tracking:

• After dispatch, a shipping confirmation email with a tracking ID will be sent to you.

• You can track your order using the provided tracking ID on the logistic partner's website.
   

Replacements:

• Replacement requests must be made within 24 hours of receiving your product. Requests made after this period will not be entertained as per company policy.
   

International Orders:

• For international orders, all taxes and duties of the respective country will be borne by the customer.
   

Order Cancellations:

• Cancellations are accepted if the request is received within 24 hours of placing the order or before the order is dispatched from our fulfillment center, whichever is earlier.
   

Contact Information:

• For further inquiries or queries, please email us at raggio.shop@outlook.com or call us at +91 90228 03582.

• You can also reach us via WhatsApp at +91 85911 00835.